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Safeguarding & Ethics

AI & Technology Policy

18

How we use technology and AI responsibly — to support families and teaching, never to replace the human judgement at the heart of what we do.

01AI in Teaching

Technology supports our teaching; it never replaces the teacher. AI-assisted tools may help with administration, communication, and resources, but every lesson is delivered by a real, qualified human teacher.

02Student Privacy

Any technology we use is chosen and configured to protect student data. We share only what is necessary, with trusted providers, in line with our Privacy Policy.

03Recordings

Lessons or sessions are recorded only with prior consent, for a clear purpose, and are stored securely. Recordings of children are never made or used without parental consent.

04Automation

We use automation to respond quickly and serve families efficiently — for acknowledgements, scheduling, reminders, and information. Automation handles routine steps; people handle judgement.

05WhatsApp AI

Our WhatsApp assistant helps families with information and qualification at any hour, in a warm and professional voice. It is clearly an assistant, and the four decisions that matter most — final fee, final teacher, final slot, and any booking — are always confirmed by a person.

06Data Protection

All technology and AI use is governed by our Privacy Policy and applicable law. We review our tools and providers to ensure data is handled securely and responsibly.

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