01Integrity
We are honest in our teaching, our assessments, and our dealings. We keep our commitments and we say what is true, even when it is not the easiest thing to say.
02Respect
We treat every student, parent, colleague, and home with dignity and courtesy. Respect is the baseline of every interaction, not a reward for good behaviour.
03Transparency
We are clear about our methods, our fees, and our expectations. Families always know where they stand and what they are paying for.
04Confidentiality
We protect the personal information of students and families and share it only as necessary and permitted. Trust placed in us is never treated lightly.
05Professional Behaviour
We conduct ourselves professionally at all times — prepared, punctual, composed, and appropriate — in person and online.
06Anti-Harassment
We do not tolerate harassment, discrimination, or abuse of any kind, in any direction. Every person connected to Musicphonetics has the right to be treated safely and with respect.
07Child Safety
The safety of children comes before every other consideration. All representatives uphold the Child Protection & Safeguarding Policy without exception.
08Conflict of Interest
We avoid conflicts of interest and disclose them where they arise. Teachers do not solicit private arrangements outside Musicphonetics with students introduced through us, nor act against the institution's or a family's interests.