01Welcome
Welcome to Musicphonetics. You have been chosen, not merely hired — every teacher here is personally selected because they can teach to our standard and carry our name with care. This handbook sets out how we work, what we expect, and what you can expect from us in return.
02Company Culture
We are a small, serious institution that treats music education as a craft. We move quickly, hold a high bar, and support one another. We are professional with parents, patient with students, and honest with each other.
03Our Values
- Excellence — we teach to a standard, every lesson.
- Respect — for students, families, homes, and time.
- Integrity — honest assessment, kept commitments.
- Care — the student's progress and safety come first.
04Dress Code
Teachers present neatly and professionally for every lesson, in person or online. Clean, modest, smart-casual attire is the standard. You are representing the institution in someone's home.
05Professional Conduct
Conduct yourself at all times as a guest and a professional: courteous, composed, and discreet. Maintain appropriate boundaries with students and families, and keep all communication on approved channels.
06Arrival Protocol
Arrive a few minutes early. Greet the family, confirm the lesson's focus, and begin on time. For online lessons, join before the start time with audio, camera, and materials ready.
07Class Preparation
Never arrive unprepared. Review the student's last session and notes, plan the lesson's single new focus, and have materials ready before you begin.
08Attendance
Reliability is non-negotiable. Teachers are expected to attend every scheduled lesson punctually. Patterns of absence or lateness are treated seriously.
09Late Policy
If you are running late, notify the office and the family immediately. Time lost to teacher lateness is made up to the student. Repeated lateness is a performance matter.
10Rescheduling
Rescheduling is handled through the office, not directly between teacher and family, so that records stay accurate and fair. Give as much notice as possible and never cancel without informing the office.
11Parent Communication
Keep parents informed, warm, and reassured. Share honest progress, respond promptly on approved channels, and route fees, scheduling, and complaints to the office rather than handling them yourself.
12Emergency Situations
If a student is unwell or distressed, stop the lesson and inform the parent or guardian. In any safety concern, follow the Child Protection & Safeguarding Policy and report to the Director without delay.
13Reporting After Every Class
A short report follows every lesson: what was covered, how the student did, and what to practise. This is a standard, not an option. It keeps families confident and the institution informed.
14Homework Standards
Every student leaves with clear, achievable practice. Set realistic goals, write them down for the student, and follow up on them at the next lesson.
15Performance Expectations
Prepare your students for our concert calendar and graded examinations as part of normal teaching. Performance readiness is built steadily, not improvised before an event.
16Monthly Review
Each month we review student progress and teaching quality together. These reviews are supportive — designed to develop you, not to catch you out.
17Teacher Growth Path
Strong teachers grow with us. With consistency and loyalty come advances, loyalty payments, certification, senior responsibilities, and eventually a regional coordinator track. Your progress here is engineered, not left to chance.
18Termination Policy
Engagement may end for repeated unreliability, conduct that endangers a student, dishonesty, or any breach of the Child Protection Policy. Where appropriate, concerns are raised and supported first; serious breaches are acted on immediately.
19Frequently Asked Questions
Common questions on scheduling, payments, reporting, and conduct are maintained by the office and shared with every teacher on joining. When in doubt, ask the office before acting.